Simon user management unavailable

Incident Report for OpenSesame

Resolved

This incident has been resolved.
Posted Jan 28, 2025 - 12:01 PST

Update

The issue has been resolved.
Posted Jan 28, 2025 - 12:00 PST

Update

We are continuing to monitor for any further issues.
Posted Jan 28, 2025 - 10:14 PST

Monitoring

A fix has been implemented and we are monitoring for additional issues
Posted Jan 28, 2025 - 10:14 PST

Identified

The issue has been identified and a fix is being worked on.
Posted Jan 28, 2025 - 10:06 PST

Investigating

We are currently investigating an issue preventing users from managing their teams users in Simon.
Posted Jan 28, 2025 - 09:39 PST
This incident affected: Simon (Simon Authoring Suite).