"Generate Outline" is failing to create a course

Incident Report for OpenSesame

Resolved

This incident has been resolved.
Posted Jun 29, 2026 - 14:21 PDT

Update

There is an issue with our our service provider that is being addressed. Once that issue has been resolved, course outline generation should be restored.
Posted Jun 29, 2026 - 07:21 PDT

Update

There is an issue with our service provider that is being addressed. Once that issue has been resolved, course outline generation should be restored.
Posted Jun 29, 2026 - 07:10 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 29, 2026 - 07:07 PDT

Identified

There is an issue with our our service provider that is being addressed. Once that issue has been resolved, course outline generation should be restored.
Posted Jun 29, 2026 - 07:06 PDT
This incident affected: Simon (Simon Authoring Suite).
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