TED Course videos are not loading

Incident Report for OpenSesame

Resolved

This incident has been resolved.

Posted Jan 01, 2026 - 11:37 PST

Monitoring

TED has reporting the issue as being resolved. Testing on our end shows that videos are now playing in courses. We will continue monitoring for the next 30 minutes.

Posted Jan 01, 2026 - 10:57 PST

Identified

The issue has been identified as an problem with the source videos, hosted by TED. We have reached out to our TED representatives, and will be monitoring the situation. We will update the status of the issue as we hear back from TED.

Posted Jan 01, 2026 - 09:52 PST

This incident affected: Simon (Simon Learner Experience).