Insights Dashboard

Incident Report for OpenSesame

Resolved

This incident has been resolved.

Posted Jan 30, 2020 - 15:34 PST

Update

We have restored the Insights Dashboard functionality. The data is currently about 12 hours behind so we will leave this incident active until our sync catches up to real time.

Posted Jan 29, 2020 - 21:54 PST

Identified

We have identified the issue with the Insights Dashboard and we are working on a solution with our vendors. At this time we do not have an ETA for resolution.

If you have an urgent reporting need, or any questions, please contact support@opensesame.com

Posted Jan 29, 2020 - 17:21 PST

Investigating

We are currently investigating an issue affecting the Insights Dashboard for some customers

Posted Jan 29, 2020 - 11:15 PST

This incident affected: OpenSesame Catalog.