User upload processing issue

Incident Report for OpenSesame

Resolved

This incident has been resolved.

Posted Jul 31, 2025 - 10:06 PDT

Update

We are continuing to investigate this issue.

Posted Jul 28, 2025 - 11:26 PDT

Update

We have identified that the issue is isolated to the bulk user upload functionality. Our team is actively investigating the root cause and working to resolve it as quickly as possible.

Posted Jul 28, 2025 - 10:59 PDT

Investigating

We are currently investigating the issue.

Posted Jul 28, 2025 - 10:25 PDT

This incident affected: OpenSesame CourseCloud.