Degraded performance for the Marketplace and course launches

Incident Report for OpenSesame

Resolved

We experienced a period of degraded performance earlier today that lasted about an hour. During that time, Marketplace users may have seen error messages or slow response times. Learners taking courses may have experienced a delay in launching courses. We apologize for the inconvenience.

Please reach out to our support team with any questions or concerns.

Posted Nov 09, 2026 - 14:13 PST