Course Launch is partially down

Incident Report for OpenSesame

Resolved

This incident has been resolved. Course launch is now up and working properly for all users.

We apologize for the inconvenience. Please reach out to our support team with any questions or concerns.
Posted Feb 27, 2025 - 11:55 PST

Update

We have determined that only customers using Quick Launch links or SSO during course launch are affected.

We are continuing to investigate the issue to arrive at a resolution.

We apologize for this inconvenience. Please reach out to our support team with any questions or concerns.
Posted Feb 27, 2025 - 11:44 PST

Investigating

Users are currently not able to launch courses. We are investigating the issue to determine a root cause and will provide regular updates.

Please reach out to our support team if you have any questions or concerns.
Posted Feb 27, 2025 - 11:34 PST
This incident affected: OpenSesame Course Delivery Platform, OpenSesame CourseCloud, and Oro.